ANTONY WAWERU KAREITHI

Technical Support specialist | HCIA–Datacom Certified | Skilled in Cybersecurity, Networking & Linux Systems

0100-30197, Nairobi, KE.

Professional summary

Aspiring IT professional eager to contribute to innovative tech solutions at Nabo Capital. Skilled in system troubleshooting, basic programming, and digital tools with hands-on experience in IT projects during academic and volunteer work. Quick learner with a passion for building secure, efficient, and user-friendly systems.

Professional experience

Volunteer Projects & Labs

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IT Support - Project Based

Nairobi, Kenya

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Summary

Did IT support projects focusing on workflow simulation, OS environment deployment, and technical troubleshooting for peer training and operational improvement.

Highlights

Engineered and simulated IT onboarding and offboarding workflows using mock accounts and virtual machines, identifying process optimizations for future implementation.

Deployed diverse OS environments via VMware and VirtualBox, successfully facilitating hands-on training sessions for peers in system administration.

Contributed to fundamental network configurations and provided remote technical support, resolving critical issues and ensuring system stability for project environments.

Eunimark Agencies

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Web Administrator (Freelance)

remote, Nairobi, Kenya

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Summary

Managed web content and provided remote technical support for Eunimark Agencies, ensuring seamless operations and accurate digital records.

Highlights

Managed and updated numerous housing listings using web content management systems, ensuring data accuracy and accessibility for clients.

Provided first-level remote troubleshooting support, resolving technical issues for team members and ensuring minimal operational disruption.

Supported comprehensive device configurations and maintained accurate online inventory records, enhancing asset tracking and operational efficiency.

Skills

Soft Skills

Problem-Solving, Attention to Detail, Communication, Teamwork, Adaptability.

Technical Skills

HCIA-Datacom, TCP/IP, DHCP, DNS, Routing, Switching, Windows, Linux, Microsoft 365, Outlook, Teams, VMware, VirtualBox, Wireshark, Python, HTML, CSS, JavaScript, PHP, Microsoft Excel, Data Analysis, Microsoft Word, PowerPoint, Git, GitHub, VS Code, Technical writing and documentation, Content Development (tutorials, blogs, manuals).

Certificates

Cybersecurity Fundamentals

IBM SkillsBuild

Google IT Support - Technical Support Fundamentals

Coursera

Operating Systems

Coursera

Computer programming- Python JavaScript, PHP,HTML, CSS

Udemy

Computer networking

Coursera

HCIA-Datacom

Huawei Technologies

Projects

Networking labs

Summary

Hands-on practice with switches, routers, and basic network configurations.

Cybersecurity labs

Summary

Applied skills in endpoint protection, vulnerability assessment, and incident handling.

Education

AltSchool Africa

Online
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Diploma Cybersecurity

Courses

IT Operations

Endpoint Management

Microsoft 365

Network Security

University of Nairobi

Nairobi, Kenya
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BSc Analytical Chemistry

Courses

Computer Applications

Data Management

Technical Communication

Languages

german

Conversational

English

Fluent

Kiswahili

Fluent

References

Eric Kioko Muli

Android Engineer, Kweza Technologies, Johannesburg, South Africa ✉️erickiokom@gmail.com